Contact Us

We would love to hear from you!

Physical Location of Secure Storage:
3078 Point Marion Road
Morgantown, WV 26505

Phone: (304) 291-3500
X1 General Information
X2 Unit Rentals
X3 Billing
X4 General Voice Mails

Email: info@securestoragewv.com

Send Payments and Cancellation Notices To:
714 Venture Dr. #205
Morgantown, WV 26508

Cancellation notices can also be e-mailed. We do not take cancellation notices over the phone.

Please include your name, unit number, contact information, and the date you will be moving.

You must receive a call back in order for your cancellation notice to be considered received.

Please include your name, unit number, contact information, and the date you will be moving.

Cancellation Policy:
Twenty days prior to your intended move out date you must send a request to vacate the unit in writing, in order to receive your deposit back in full. Once we have received your request in writing we will call you to confirm receipt of your intent to vacate. If you are not contacted, it means we did not receive your request. On your intended move out date, a manager will inspect the unit to make sure it has been swept out and no items remain in the unit. You must leave the unit door open and unlocked in order for the inspection to take place. Once the unit has been inspected we will send your deposit back to you in the form of a check. Please DO NOT check yourself out of the unit, this feature is not perfected and will only cause us to check you back into the unit until you have completely moved out. Please visit the contact us page for the information on where to send your cancellation letter.